Yes. Verizon Wireless charges a late fee of up to 5% of the unpaid balance or $10, whichever is greater, as permitted by law, when the past-due balance exceeds $10. Verizon Fios and residential accounts are charged up to 5% per month or flat $10, whichever is greater, as permitted by law.

Checked May 2026 · Source: verizon.com/support/customer-agreement · verizon.com/support/fios-customer-agreement

For wireless accounts, a late fee is added when the past-due balance exceeds $10. Verizon may suspend service if the balance remains unpaid; once suspended, restoring wireless service costs $20 per line. A $10 agent assistance fee applies when a rep arranges payment by phone or chat. Fios accounts follow the Fios customer agreement, which also allows up to a 5% late fee.

Checked May 2026 · Source: verizon.com/support/customer-agreement · verizon.com/support/fios-customer-agreement · verizon.com/support/promise-to-pay-faqs

Pay through verizon.com/pay or the My Verizon app. Use a linked bank account or Verizon Visa card with Auto Pay and paper-free billing to unlock up to $10/month per-line savings on eligible plans. Cards (Visa, Mastercard, Discover, American Express) are also accepted. From a Verizon mobile device you can also dial #PMT (#768) to pay through the IVR.

Checked May 2026 · Source: verizon.com/support/pay-bill-faqs · verizon.com/support/auto-pay-faqs.

Verizon doesn't offer a true 4-installment split — its Promise to Pay program may allow 1–2 scheduled payments, 1–2 promises to pay, or a combination, depending on eligibility. For an actual 4-installment split, Deferit can pay your Verizon bill in full now and let you repay across 4 bi-weekly installments — eligibility check before you commit.

Checked May 2026 · Source: verizon.com/support/promise-to-pay-faqs.

For Fios billing disputes, contact 1-800-837-4966 within 30 days of the bill date and pay the undisputed portion to keep service active while the dispute is reviewed. For wireless billing disputes, contact 1-800-922-0204; preserving arbitration or small-claims rights may require written notice or Verizon's Notice of Dispute form. Rules and deadlines differ by service type — refer to your specific customer agreement.

Checked May 2026 · Source: verizon.com/support/customer-agreement · verizon.com/support/fios-customer-agreement.

Wireless account and billing: 1-800-922-0204 (Mon–Sat 8a–7p, Sun 8a–5p; timezone varies by location). Fios / home account and billing: 1-800-837-4966 (Mon–Fri 8a–7p ET, Sat 8a–5p ET, closed Sunday). Online: verizon.com/support/contact-us (availability varies by service and issue). From a Verizon mobile device, dial *611. Note: technical support hours may differ.

Checked May 2026 · Source: verizon.com/support/contact-us.

For mobile accounts, your account number appears at the top of your monthly paper bill and under Profile in the My Verizon app. For Fios and home accounts, it appears in the My Verizon dashboard. Your account number is separate from your mobile phone number.